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Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more

Telehealth Options

TRICARE West Region beneficiaries have options for remote care, including expanded telehealth partner choices. Search our Network Provider Directory (select “telemedicine” filter) or connect with one of our telehealth provider partners listed below.

Also see our Telehealth Options in the TRICARE West Region flyer.

Reminder: Referral requirements for telehealth are the same as those for in-person visits.

MHS Video Connect

If you get your health care at a military hospital or clinic, you can meet with your care team using secure, live video through MHS Video Connect. You and your family can access care where and when is best for you.

MHS Video Connect empowers you to conveniently meet with your military hospital or clinic care team through secure, live video. When scheduling your appointment, ask about this alternative. For more information, visit https://health.mil/Military-Health-Topics/Technology/Digital-Health/MHS-Video-Connect
 

Urgent Care 


Doctor on Demand

Doctor on Demand. Urgent care and telemental health care services, including psychiatry. Go to: www.doctorondemand/hnfs (view/download urgent care flyer or general flyer)

Doctor on Demand is available in all TRICARE West Region states. 


team.getleohealth.com

Leo (formerly TeamHealth VirtualCare). 24/7 virtual urgent care provided by emergency medicine-experienced clinicians. Go to: https://team.getleohealth.com

Leo is available in all TRICARE West Region states.


Mental Health Care


Doctor on Demand

Doctor on Demand. Urgent care and telemental health care services, including psychiatry. Go to: www.doctorondemand/hnfs (view/download telemental health flyer or general flyer)

Doctor on Demand is available in all TRICARE West Region states.  
 


Telemynd

Telemynd. Telemental health care services, including psychiatry. Go to: www.telemynd.com/hnfs

Telemynd is available in all TRICARE West Region states.
 


HealthLinkNow

HealthLinkNow. Telemental health care options, including psychiatry. Go to: https://healthlinknow.com/get-started/

HealthLinkNow is only offered in California, Nevada, New Mexico, Texas, and Washington at this time.
 


PsychConnect

PsychConnect. Telemental health care options, including psychiatry. Go to: https://www.psychconnect.com/get-started-individuals.html

PsychConnect is only offered in Arizona at this time.


Other Specialty Services


Great Speech

Great Speech. Virtual speech therapy for kids, adults and seniors. Go to: www.greatspeech.com/tricare

Great Speech is offered in all TRICARE West Region states except for Montana, North Dakota and Wyoming.

 


SimpliFed

SimpliFed. Virtual lactation and baby feeding support. Go to: www.simplifed/tricare

SimpliFed is not available in Oregon at this time. 

 


Aeroflow Breastpumps

Aeroflow Breastpumps. Virtual lactation support with breast pumps, supplies, and more for pregnancy and postpartum! Go to: https://aeroflowbreastpumps.com

 


MyDiabetesTutor

MyDiabetesTutor. Comprehensive diabetes management solutions to help you take control of your diabetes and improve your overall health. Go to: www.mydiabetestutor.com/contact-us

MyDiabetesTutor is only available in California at this time.

As a reminder, Active-Duty Service Members require referrals to obtain urgent care and behavioral healthcare from Doctor on Demand and Telemynd. 

Don't forget to keep your family's information up to date in DEERS!