Pharmacy
We fill new prescriptions and refills at no cost for covered medications for active duty service members, active duty family members, retirees and their family members, and TRICARE enrollees.
Learn more about
eligibility for TRICARE pharmacy benefits.
Filling New Prescriptions
We fill prescriptions from both military and civilian providers.
Providers from Our Facility
Your provider may submit a prescription directly to the pharmacy during or after your appointment.
- You can activate the prescription by checking in at the kiosk, speaking to someone and waiting, or
- Remote activation by using the Q-Anywhere Mobile App. Download it from the Google Play Store or iPhone App Store.
Regardless of how you choose to activate (in person or via the app), you can pick up the medications in person or at the lockers. Please notify us of your choice.
Refills need to be requested via MHS Genesis or by calling 760-280-6309 24 hours before coming to the pharmacy. Medication may be picked up at the Script Center lockers except for refrigerated items.
Civilian Providers
If you have prescriptions from a TRICARE-authorized civilian provider:
- The provider can submit an electronic prescription to our pharmacy, or
- You can hand-carry a written prescription to our pharmacy as back up and may be used when prescriber unable to send scripts electronically.
To submit an electronic prescription:
Ask your provider to select the:
- Pharmacy name: DOD Fort Irwin EPHCY, 390 N Loop Rd. Ft. Irwin
- NCPDP/NPI number: 1013320779
If you hand-carry a written prescription:
1. Ensure your provider has sent the prescription electronically to
DOD Fort Irwin EPHCY (or via
Fax to 760-383-5129 if unable)
2. Text or check in at the kiosk.
3. Pharmacy employees will use your hard copy if electronic prescription not found and have been able to reach out to the facility.
3. You may have to come back for pick up depending on workload.
Activating New Prescriptions
There are multiple ways to activate your prescription.
Option 1: Fastest and Preferred
Q-Anywhere Mobile App. Download it from the
Google Play Store or
iPhone App Store.
Option 2: In Person
Go to the main pharmacy on the second floor of the hospital. Then, you’ll check in at the kiosk.
- Follow on-screen prompts to check in.
- To get text updates, you’ll need to enter your cell phone number.
Option 3: Call the Pharmacy – Last resort
- Call 866-957-9224 to activate your prescription.
- Processing times may vary based on pharmacy staffing and resources.
Requesting Prescription Refills
We have
three ways to refill your prescriptions:
Option 1: Online
- Select the medication(s) you want to refill.
- Follow the prompts to select where you want to pick it up.
- You’ll be given a date and time when your refill(s) will be ready to pick up.
Note: If you’re not a registered user, you’ll need to sign up first.
Option 2: Call
- Call our pharmacy refill line at 760-280-6309. Then, follow the prompts to select where you want to pick up your refills.
- You will hear when and how to pick up your prescriptions.
Option 3: Mobile App
Remote activation by using the Q-Anywhere Mobile App. Download it from the
Google Play Store or
iPhone App Store.
Picking Up Your Prescriptions
You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after
4 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).
ScriptCenter
Open 24/7. Located on the main floor of the hospital opposite the AOD desk.
Certain items may not be available from the ScriptCenter, such as refrigerated medications and some oversized items. Please check in at the pharmacy if you are unable to find your medication.
Pharmacy
Our pharmacy is open 0830-1630 M-F and closed at 1300 for training 2
nd and 4
th Thursday at 1300.
Drug Take Back Program
Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:
- Drop them in the secure blue bin located in front of the main pharmacy, or
- Pick up an envelope, take it home, and mail them to the destruction agency.
Several exclusions apply. This includes:
- syringes
- needles
- liquids greater than 4 ounces
Also, if a medication appears on the
FDA Flush List, it may be disposed by flushing.
Sharps Disposal
Do not throw sharps in your household trash! Sharps must be taken to the City of Barstow Corporation Yard on 900 South Avenue "H" on Saturdays from 9am-2pm. We do not have public sharps disposal at this time.
Frequently Asked Questions
How do I know if my prescription is covered?
All military pharmacies follow the
TRICARE Formulary – a list of TRICARE-covered prescription drugs and supplies. The TRICARE Formulary lists:
- Which drugs are covered.
- Drug information and frequently asked questions.
- Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
- Medical necessity/prior-authorization requirements and link to forms.
- If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.
Can my network provider send controlled substances prescriptions electronically?
Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.
Can I refill a prescription if the last fill was not at a military pharmacy?
Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.
Can I pick up medications for another person?
Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.
What is the difference between a new, refill, and renewal prescription?
- A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
- A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
- A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.
What if I need a non-formulary or non-stocked medication?
If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.
What do I do if my medication is out of stock?
I’m deploying. How can I fill my prescriptions?
Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the
Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.