The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

Beneficiary Counseling Assistance Coordinator (BCAC) / Debt Collections Assistance Officer (DCAO) 

Welcome to Weed ACH’s Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance Officer (DCAO) page.  The BCAC/DCAO is  here to provide personalized support for your healthcare claims concerns. Whether you need help understanding your benefits, resolving billing issues, or navigating debt collection matters, our team is dedicated to ensuring you receive the assistance you need. 

Beneficiary Counseling and Assistance Coordinator (BCAC) 

BCACs educate and help you with TRICARE-related inquiries. 

Debt Collection Assistance Officer (DCAO) 

DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report. 

Need Assistance or Need to file a claim?  

Explore the resources below or contact us directly for guidance. We're committed to making your experience as smooth and stress-free as possible. 
TRICARE Resources  

TRICARE Health Plans Information: https://tricare.mil/Plans/HealthPlans 

TRICARE Claims explanation site: https://tricare.mil/PatientResources/Claims 

**Note: TRICARE-PLUS enrollment is not supported at this MTF** 

File A Claim 

Claim Form: https://forms.osi.apps.mil/r/gbcG4Wke2Y 

Questions 

For questions send email to: dha.irwin.weed-ach.mbx.bcacdcao@health.mil 

Contact Us

Phone

(760­) 383-5476

Email

dha.irwin.weed-ach.mbx.bcacdcao@health.mil

Hours

Monday-Friday: 0800-1400

Location

No On-Site Assistance, Virtual Only

Don't forget to keep your family's information up to date in DEERS!