Beneficiary Counseling Assistance Coordinator (BCAC) / Debt Collections Assistance Officer (DCAO) 

Welcome to Weed ACH’s Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collection Assistance Officer (DCAO) page.  The BCAC/DCAO is  here to provide personalized support for your healthcare claims concerns. Whether you need help understanding your benefits, resolving billing issues, or navigating debt collection matters, our team is dedicated to ensuring you receive the assistance you need. 

Beneficiary Counseling and Assistance Coordinator (BCAC) 

BCACs educate and help you with TRICARE-related inquiries. 

Debt Collection Assistance Officer (DCAO) 

DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report. 

Need Assistance or Need to file a claim?  

Explore the resources below or contact us directly for guidance. We're committed to making your experience as smooth and stress-free as possible. 
TRICARE Resources  

TRICARE Health Plans Information: https://tricare.mil/Plans/HealthPlans 

TRICARE Claims explanation site: https://tricare.mil/PatientResources/Claims 

**Note: TRICARE-PLUS enrollment is not supported at this MTF** 

File A Claim 

Claim Form: https://forms.osi.apps.mil/r/gbcG4Wke2Y 

Questions 

For questions send email to: dha.irwin.weed-ach.mbx.bcacdcao@health.mil