Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: retention

Army soldier swearing in at reenlistment ceremony

July 2, 2025

Mission Complete: Fort Irwin MEDDAC Achieves 100% Retention for FY 25

FORT IRWIN, Calif. — Fort Irwin MEDDAC completed 100% soldier retention for FY 25 while the Department of Behavioral Health hits second year of 100% retention. Hear what staff had to say about this success.

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